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ST. REGIS MAJOR HOTEL IN SINGAPORE

The first major hotel in Singapore to open in more than a decade, the St. Regis seeks to set new standards in service and luxury. JENNIFER CHEN checks in to get an exclusive first look

THE OVERVIEW
Even before it opened late last December, the St. Regis Hotel, Singapore was one of Asia’s most talked about hotels. The first St. Regis in Southeast Asia—and the 14th in the world—this property is part of Starwood’s push to expand its super-luxury brand internationally; over the next three years, 14 more hotels under the St. Regis banner are expected to open, including properties in Bangkok, Bali, Macau, Osaka and Lhasa. With its monied, Old World atmosphere and emphasis on bespoke service, the 299-room St. Regis seriously raises the stakes in this city’s already crowded luxury accommodations market. The hotel is also a pioneer in other ways: some of its rooms are specially designed for wheelchair-bound guests, making the hotel a praiseworthy exception in a continent that’s inhospitable to the disabled.

THE AREA
Located on Tanglin Road, the St. Regis is close enough to Orchard Road—Singapore’s most famous shopping district—to make it a pleasant 10-minute stroll to the MRT station and some of the city’s sleekest malls. But it’s also far enough away from the crowds of shoppers who flock to Orchard Road on the weekends.

THE DESIGN
Outside, the St. Regis is the picture of modernity with its metal-clad rotunda and gleaming glass towers. But the interiors—designed by acclaimed Dallas-based firm Wilson & Associates—hark back to the opulence of the original Beaux Arts St. Regis in New York. The lobby is filled with Chinoiserie and glittering hand-cut crystal chandeliers from the Czech Republic. While decorated with Regency-style chairs, hand-painted silk panels and plenty of French marble, the rooms display more modern flourishes, such as Philippe Starck-like plexiglass tables. But the overall feeling is very haute bourgeois—somewhere between an Upper East Side townhouse and the set of one of Luis Bufluel’s films from the 1970’s.

THE EXECUTIVE DELUXE SUITE
At 75 square metres, the Executive Deluxe Suite provides plenty of space fora couple. Its European decor makes fora refreshing change from the usual Asian minimalism overload, while the king-sized Sealy Posturepedic bed ensures a good night’s sleep. The suite also abounds with thoughtful touches: an electrical outlet in the safe so guests can charge their laptops; a potpourri sachet in the closet; two different types of bathrobes for each guest; and a well-stocked drinks cabinet with an assortment of glasses (including brandy snifters and champagne flutes). By the bed is a master panel for the lights (the bathroom light glows blue at night); there’s also a remote control for the curtains.

THE BATHROOM
Generously sized, the bathroom boasts marble floors and sinks, fixtures imported from France, a large soaking tub with a caddy and flat-screen television adjacent, and a separate shower room with a variety of options (rain, Swedish and power). Toiletries are all sourced from the hotel’s Remede Spa. We initially thought there were a few too many mirrors for our taste, until we noticed they were heated—a welcome relief from the chilly marble. In our suite, there was also a separate washroom.

THE SERVICE
The St. Regis prides itself on service that goes above and beyond the call of duty. We certainly witnessed that philosophy in action. Each floor has an around-the-clock butler service with impeccably trained butlers who speak a variety of languages, including French, Spanish, Japanese, Malay and Mandarin. Throughout the hotel, the staff is helpful and informative. Staffers have also been trained in the art of magically anticipating your needs. Our night butler—at his own volition—delivered two lens cleaners for our eyeglasses. At breakfast the next morning, after we requested two more cappuccinos, our server replied, “We’re making them for you right now.”

THE AMENITIES
All the facilities expected from a super-luxury hotel are accounted for: an outdoor swimming pool; a well-equipped gym; an indoor tennis court; three restaurants and two bars; and, finally, a state-of-the-art spa with seven treatment rooms, a Vichy shower room, a cedar wood sauna and a marble-filled steam chamber. Extra services include babysitters, secretaries, and computer and mobile phone rental. Besides a fleet of Mercedes sedans, the hotel also has three Bentley limousines to ferry guests around in style.

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